Why IT leadership should advocate for investing in new technology to reduce silos and maximize business performance As Chief Information Officers and other IT leaders, we often find ourselves constrained by the very technology infrastructure we’re responsible for managing. Multiple fragmented “systems of record” have been allowed to proliferate within most organizations, creating numerous isolated…
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If I sold your company a state of the art phone system and then delivered a baby elephant in a pink tutu, would you be okay with that? No, of course you wouldn’t. Let’s face it. People have issues. Do you have a large corporate pbx that is end of life? Is it a ticking…
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With well over 120 commercial VoIP providers in legal existence (meaning: they are accounted for, not working out of their garage, & paying their bills most of the time), it is nearly impossible for an IT Manager or CTO to make an educated decision on which vendor will best support their company. Many teams are…
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It was an exciting time for you. Researching all the potential solutions. Well, let’s just say, “some of the solutions”. Sales reps were pounding on your door. It was an empowering feeling, Fending off that army of executives… Everyone doting over you. Who wouldn’t love every moment of that? You wielded decision making power. And…
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Word on the street is powerful. Unless you’re born on the block, then you’re a potential sucker waiting to get mugged. If you’re strolling the streets alone, how do you know who to trust? People are popping out of back alleys happy to see you. Who are these people anyways, and why are they so…
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One of the reasons I quit corporate america is not that I didn’t love the executive world. Not that I didn’t love the numbers game… Not that I didn’t thrive on competition. I quit because I wasn’t free… Free to work with who I wanted… Offer the solutions I wanted… And #1… Live my values….
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If I was to write Howard Schultz a letter, it would go something like this: What’s up Howard! Hey, I was just in Starbucks, my favorite store. Everyone has a favorite store, It’s part of the Starbucks lore. Of course, you already know this, and partners and customers know this as well. We all drive…
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“So your company is moving, eh?” There are numerous reasons why your company is flexing a strategic move. Ultimately it is to save money or make more money. Maybe you’re adding a location, expanding, consolidating, negotiated a better lease, purchased a new building… any number of reasons. There are all these things that need to…
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The dinner plates started rattling. They were making dinging sounds in the hutch. “What the hell?” I thought. Is there some kind of construction going on? I started to feel dizzy as I suddenly realized it was an earthquake. I ran outside to my wife who was mowing the lawn. She had no clue what…
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#1: Hard down for hours because you didn’t Understand the consequences of a “Hot Cut” On the day of install you are unplugging your old phones… and plugging in the new Hosted VoIP phones… and then Porting your numbers all on the same day! Ahhhhhhhhhhhhhhh!!!! This is known as a “Hot Cut” and takes careful…
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