253- Outsmarting Cybercriminals on a SMB Budget: IT Pro Michael Turner's Playbook

Michael Turner

Michael Turner is an IT professional with around 25 years of experience spanning mainframe computing, desktop support, networking, and management. Currently the IT Manager at Dynamic Equipment Group, Michael oversees technology strategy for the equipment sales company across 13 locations. His passion lies in cybersecurity, believing small businesses can implement controls to protect critical data without big budgets. As a former U.S. Marine Corps veteran, Michael credits the military for developing his hands-on technical skills , proving formal education isn’t the only path to an IT career.

Outsmarting Cybercriminals on a SMB Budget: IT Pro Michael Turner's Playbook

In this compelling discussion, host Michael Moore sits down with Michael Turner, IT Manager at Dynamic Equipment Group, to take an in-depth look at the cybersecurity challenges facing small businesses today. With high-profile breaches making headlines and new regulations emerging, small companies often struggle to secure their data on limited budgets. Michael shares creative strategies companies can implement—from multi-factor authentication to access controls—to protect what matters most without breaking the bank. This episode provides actionable tips to strengthen security posture regardless of resources. The lively exchange also covers how to engage leadership, foster human connections in a remote work world, and embark on the lifelong learning journey of an IT professional.

Leverage cloud solutions. They provide built-in security protections you may not have on-premises.

3 Key Takeaways

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253- Outsmarting Cybercriminals on a SMB Budget: IT Pro Michael Turner's Playbook

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Episode Show Notes

Communication Gap in IT Support [00:03:05]

Small firms targeted due to lack of security measures [00:12:13]

Implementing controls through policies and procedures without additional costs [00:15:22]

Gathering Stakeholder Input for a Comprehensive Report [00:20:48]

Creating a Memorable Customer Experience [00:29:41]

Prioritizing customer communication during problem resolution [00:31:36]

Adapting and evolving throughout IT: Experiences and learning journey [00:39:52]

Hardware, networking, and the programming brain: Finding strengths in IT [00:44:27]

Disconnect between remote sites and IT support [00:50:43]

Importance of maintaining human connection in the workplace [00:53:14]

Leadership’s Impact on Remote Work Culture [00:55:21]

Balancing Remote Work and In-Person Interactions [00:56:32]

Michael Turner

Outsmarting Cybercriminals on a SMB Budget: IT Pro Michael Turner's Playbook

3 Key Takeaways

Listen To The Full Episode Below

Episode Show Notes

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