Andrew Landers

Andrew Landers’ passion for technology started early and led to a degree in computer networking. His 6+ years refining technical skills across education, enterprise, medical, construction, and automotive sectors provided diverse business knowledge. As IT Manager at Speer Mechanical since 2023, Andrew is the sole IT representative for 250 users. With a growth mindset and calm demeanor focused on communication and understanding needs, he excels at building relationships and transforming chaotic scenarios into successes as an IT leader.

Keep Calm and Communicate: Andrew Landers on Being an Effective IT Leader

Join host Mike Kelley and Andrew Landers, Director of IT at Spear Mechanical, for an insightful discussion into thriving in the world of IT. Learn Andrew’s top tips for effective communication, planning ahead, teaching users, and staying calm under pressure. With over a decade of diverse IT experience, Andrew provides hard-won advice for managing projects, relating to coworkers, and keeping perspective. Tune in to pick up practical skills that will transform you into a savvy IT leader able to turn chaotic scenarios into big successes.

Teaching users small things is crucial… it saves you a phone call and 15 to 20 minutes of your time.

3 Key Takeaways

  • Teach users small skills so you can focus on big projects.
  • Communicate constantly to keep stakeholders updated on progress.
  • Build relationships through understanding coworkers' needs and pain points.

Listen To The Full Episode Below

Dissecting Popular IT Nerds
219- Keep Calm and Communicate: Andrew Landers on Being an Effective IT Leader
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Episode Show Notes

Funny Ticket Story: The Outlook Restart Saga [0:04:22]

Dealing with User Tickets: The Everyday Challenges [0:07:15]

The One-Man IT Team: Juggling Multiple Roles [0:11:00]

Pandemic Challenges: VPN, New Office, and IT Team Changes [0:19:24]

Taking Ownership and Responsibility [0:23:01]

Teaching Users Basic Computer Terms [0:25:51]

Pitfalls of UPS Failures and Server Outages [0:28:57]

Impact of Server Restarts and Application Downtime [0:31:39]

Understanding the Workflow and Daily Routine [0:38:14]

Importance of Getting to Know People at Every Level [0:40:36]

Turning Failure Into Success: Communication Lessons Learned [0:46:10]

Importance of Effective Communication and Managing Expectations [0:51:03]

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Dissecting Popular IT Nerds

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