As a CIO and IT strategist, Niel Nickolaisen has over 25 years driving digital transformation. He has led major initiatives at Western Governors University and other organizations. Currently VP of IT Strategy at Utah State focused on governance and next-gen infrastructure. Known for analytical thinking and mentoring CIOs. Holds an MS in MIS and graduated MIT’s Sloan CIO program. With his track record aligning technology and business goals, Niel is a high-impact IT leader.
Niel Nickolaisen discusses workplace culture, overcoming limitations, leadership journey from micromanager to trust-based, operational excellence for credibility, agile methods, customer service skills. Emphasizes self-awareness, learning from mistakes, treating people well, and adapting to the future of technology. Concludes by reflecting on opportunities, expressing gratitude, and emphasizing forward-looking mindset. Covers range of leadership insights from creating culture to regaining credibility.
Leadership evolves from micromanaging to trust and influence. [10:15]
Implementing new systems requires changing organizational processes too. [11:34]
Failures and mistakes provide learning opportunities. [13:05]
Feedback and self-awareness are critical for improving leadership. [13:05]
Focus on operational excellence to regain credibility. [29:14]
Agile methods deliver results compared to rigid waterfall projects. [31:17]
Align technology projects to differentiation vs parity. [17:23]
Architect for loose coupling and low switching costs. [42:50]
Adapt to rapid technology change. [43:59]
Shorten contracts in uncertain areas. [45:21]
Hire innovators rather than replicate internally. [46:06]
Creating culture enables talent. [51:33]
Learn from mistakes, treat people well, stay forward looking. [54:09]
Leadership Articles / Emerging Topics / Nagging Issues
A revolutionary podcast focused on solving IT challenges and growing the value of IT.
